Solutions crafted to fit you
Every solution we craft is unique, because it’s specifically tailored to your businesses needs. What they all have in common is highly engaged team members who are supported by a robust internal culture and resources, and top notch industry expertise.
Omnichannel Support
Our solutions are built to meet your customers where they are — whether by phone, email, chat, video, or social.
Curated for Quality
Seamless support that simply works. Associates integrate into your workflows, tools, and KPIs.
For Every Size Team
From bootstrap through IPO, we build teams of all sizes starting with just two agents.
Back office Services
We have seen the power of integrated professional services, which is why we’ve baked them into our business model. At CaboNegro.pro every team has key resources right out of the box.
Quality
We believes that Quality is foundational for successful outsourcing, which is why we’ve integrated QA services into our offerings.
WFM
Proprietary Work Force Management expertise and tooling means less waste and more effective teams.
Training & Continuous Improvement
Training and Continuous Improvement is part of our DNA. With dedicated experts and training resources, your team’s always on their game.